FAQ – Poseidon Brew Coffee

1. What types of coffee do you sell?

We offer premium flavored coffee including Butterfinger, Rainforest Crunch, and Rapture, available in ground coffee or whole beans. We also offer classic regular roast coffee.

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2. Do you roast your coffee fresh?

Yes! All coffee is freshly roasted and packaged to ensure maximum flavor and freshness.

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3. Can I choose between ground or whole bean?

Absolutely. Every flavor is available as ground coffee or whole bean so you can brew it however you like.

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4. Do you offer other flavors not listed on the website?

Yes! We create a variety of specialty and seasonal coffee flavors.
If there’s a flavor you want and you don’t see it on our website, email your request to Poseidonbrew1@gmail.com
We will gladly check availability or custom-roast the flavor you’re looking for.

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5. How long does shipping take?

Orders are processed within 1–2 business days.
Shipping typically takes 3–5 business days, depending on your location.

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6. Do you offer free shipping?

Yes. Free shipping is available for orders over $20 (or whatever threshold you choose in Shopify).

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7. How do I store my coffee?

Store your coffee in a cool, dry place at ambient room temperature. Keep it sealed for the best freshness.

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8. Do you accept returns or exchanges?

Because coffee is a perishable product, we do not accept returns.
However, if there is any issue with your order, email us at Poseidonbrew1@gmail.commail and we will make it right.

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9. How do I contact customer support?

You can reach us at:
📧 Poseidonbrew1@gmail.com
We respond within 24 hours.

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10. Do you offer bulk or wholesale orders?

Yes! Contact us for pricing if you would like to place a bulk order or carry Poseidon Brew in your store.